Service Setup

The anthonybarlow.com email services both come with FREE setup. There are no hidden costs or charges. You simply pay the annual monthly fee and we will set your service up at no cost!

Management Control Panel

All customers, regardless of service, are given their very own management control panel, through which, they can manage everything from service setup and management through to password changes, personal detail changes and service renewals.

POP3 Mailboxes

Online mailboxes to store your mail. You can configure your mail client (outlook etc) to download mail from this mailbox, or you can simply access your mailbox through the our online webmail service.

IMAP Mailboxes

An alternative connection for viewing email through your mail client. Rather than downloading mail to your mailbox (POP3), IMAP allows you to connect directly to the email server to view messages.

Webmail Access

Access your email anytime, anywhere. Our webmail interface can be accessed through any web browser at any time of the day. You simply need your login details to access it. Webmail allows you to check your mail even when you're out the office!

Email Forwarding

Email forwarding allows you to point emails sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it to a preferred mail account of your choice.

Email Aliases

An email alias allows you to create several alternative email addresses to point to your main mailbox. For instance, your main mailbox might be This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You could then setup aliases such as info@ and enquiry@ to point to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Catch All Facility

The catch all facility allows you to setup one mail account on your domain that will catch all email sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . So, for example, with this setup, any emails sent to info@, enquiry@ or SomethingElse@ your domain, will all be held in the catch all account.

Mail Auto Responders

anthonybarlow.com auto responders allow you to set up an automatic response on any of your mailboxes. If you are going to be out of the office or away from your mail, then through mail auto responders, you can setup friendly auto replies letting people know when you will be able to reply.

Mail Backups

The complete email service ensures that your mail is backed up continually so that you need never worry about losing mail. We utilise a fully redundant storage area network.

Anti Virus Protection

We use high level virus protection to stop viruses, Trojans, worms and other harmful bugs disrupting your hosting service and your email.

If a virus, trojan or worm should some how get through our anti-virus scanner, you can forward it onto support where we will add it to our virus database.

Anti Spam Protection

Effective Anti Spam software is used to make sure your inbox is protected from unwanted and unsolicited emails. Our anti spam protection actually learns from its mistakes. Any spam that you may receive you forward to spam@yourdomain or This e-mail address is being protected from spambots. You need JavaScript enabled to view it and the software relearns the message as spam. All spam is quarantined in a special area for you to review and were you can re-deliver any false positives. Our anti spam software currently has a detection rate of 99.9% with 0.1% being false positives.

Anti Phishing Protection

Phishing email are currently all the rage by on-line criminals. Our effective anti-spam, and anti-virus software accurately detects these emails and quarantines them in your quarantine area.

Telephone Support:

All customers have access to our telephone support service. Open 9am-5pm Monday to Friday, our phone support staff will help with any queries you have. Visit our support pages for more information.

Email Support:

Our email support is available 24hrs a day. For quickness, we recommend you raise an email ticket through the online helpdesk, but email support is available.

Online Support:

The online support facility allows you to raise a support ticket or search our extensive Frequently Asked Questions area containing answers commonly asked questions.

Our mail is a fully featured, one stop professional email service. Designed to be used with a Domain name of your choice, this will forever improve and replace the free mailbox you've used in the past - say goodbye to hotmail and gmail - get professional email services through us.

Based around a domain name of your choice, our email service gives you a number of POP3 or IMAP mailboxes (as you require) and the ability to control them through your online control panel. We also provide SMTP services meaning your email service is portable and can be used and accessed from anywhere. We also provide a fully featured WebMail client to allow you to connect to your mailbox from anywhere you have an internet connection.

The days of running a business email address from your AOL.com email account are over. Easy access to internet connectivity and the greater requirement for a more professional solution means that most web users now want to have their own domain name with their own domain based email system. With our service this is easily within the reach of both businesses and individuals.

A hosted service means that we manage and maintain the service (people and equipment) on our premises and you do not need to do anything other than benefit from it.

There are many benefits to using a hosted service, but chief amongst them is:

No hardware costs.

You always get the latest version.

Reduced cost of ownership.

No expertise or experience required to operate the service

All our mail clients benefit from server level Virus Scanning. This means that we will scan and clean email before it reaches your desktop - the safest way to handle dangerous viruses.

The database is constantly updated usually around every 2 hours.

No. Emails are typically processed in milliseconds and you will not notice any delay.

In the header of the email you will see a line that looks something like this: X-DSPAM-Processed: <Date and Time>

Our Mail server has the capability to process millions of messages so capacity and our ability to operate normally is not an issue. Extremely high users may be contacted separately however to ensure that the service is being used correctly.

No. No Virus scanner or other form of virus software is 100% perfect. We aim to be as close to 100% as is possible however.

The minimum term of the contract is 12 months. After this period you may cancel you contract by providing 30 days written notice.

Yes, each new domain is considered a new contract however and is managed separately.